Hi there,
I was unable to find settings in config.php for enforcing secure connections between Kayako frontend and MySQL backend. Support team at Kayako then confirmed that MySQL over SSL connections is not currently feasible.
I think encrypted communications are mandatory nowadays, wherever possible, and would highly recommend having this feature supported in Kayako Download.
By the way, I wonder whether MySQL is using secured connections in Kayako cloud version.
Regards,
Alex Saavedra
I was unable to find settings in config.php for enforcing secure connections between Kayako frontend and MySQL backend. Support team at Kayako then confirmed that MySQL over SSL connections is not currently feasible.
I think encrypted communications are mandatory nowadays, wherever possible, and would highly recommend having this feature supported in Kayako Download.
By the way, I wonder whether MySQL is using secured connections in Kayako cloud version.
Regards,
Alex Saavedra