Kayako authentication by email using LDAP

Hello Team ,

We have been using kayako for long time now. We want our end users to be able to login with their email addresses (not usernames). Is this possible and if yes is there a manual that i can follow to configure it?

P. S. If the parameter:

define('KAYAKO_LDAP_STRIP_EMAIL', true);

is set in config.php file it is possible for customer to login with the email address, but obviously fail if the username is different than the email address.

Working example: if the username is "test"...

Kayako authentication by email using LDAP